Learning experience leader Stacey Marshall says goodbye to UK grocery giant Tesco

Stacey Marshall has announced her departure from Tesco, where she spent the past 28 years, holding a number of roles during that time, most recently Head of Group Learning Experience.

In a LinkedIn post, he said: “Nearly 28 years ago I joined Tesco. Today (Friday, 27th March) I’m saying goodbye. It feels strange to be writing that. Tesco has been a big part of my life for a long time, but I recognise things can change, and over the past few years I’ve been investing in my own growth so I can move forward with confidence, curiosity and an openness to what comes next.”

She added: “I’ve been fortunate to work across different parts of the business, learn from brilliant people, lead teams I’m incredibly proud of, and be part of work that made a genuine difference. Being a single mum, meant work was always about more than just a job it shaped my perspective, my resilience, and the way I support and lead others today.”

“As I close this chapter, I’m taking a little time to reset and think about what’s next. I’m particularly interested in conversations around capability and skills development, learning transformation and ecosystems, leadership, reskilling and executive coaching - especially where I can support organisations, teams, or wider work focused on future skills and helping young people build confidence and opportunity. I’d love to connect with people in this space, hear different perspectives and explore where the right conversations might lead. Here’s to new beginnings and whatever comes next.”

Royal Mail

Royal Mail recently launched a new parcel locker trial at selected Tesco stores across the UK, enabling people to collect, send and return parcels 24/7.

The six-month trial will see lockers installed outside Tesco stores, enabling customers to access them at any time. The first of these are now live at stores in: Ashby-de-la-Zouch; Barrow; Burnham-on-Sea; Bury; Cullompton; Horwich; March; and Preston.

Royal Mail lockers feature label printing, with the aim of making the process convenient for customers who do not have access to a printer. To use them, people need to pay for postage online and get a QR code or request a QR code if they are returning a purchase.

Royal Mail now has 25,000 locations where customers can drop off and collect parcels, including 2,600 lockers, 11,500 Post Office branches, 8,000 Royal Mail Shop outlets, 1,200 Royal Mail Customer Service Points and 1,400 parcel postboxes. The company also delivers to and collects from every address across the UK.

Jack Clarkson, Managing Director for Out-of-Home & Commercial Excellence at Royal Mail, says: “We are really excited to bring Royal Mail lockers to Tesco stores. This partnership is another example of how we are making it easier than ever for our customers to collect, send and return parcels with us. It’s great news for shoppers and a step towards delivering our ambition to triple our parcel points to 45,000 by 2030.” 

A spokesperson for Tesco says: “We’re constantly looking for ways to make the shopping trip even more convenient for our customers, and as part of a small locker hub partner trial across a small number of stores, where we are bringing a number of providers together, we’re pleased to introduce Royal Mail lockers across a selected small number of stores.”

“Working with Royal Mail, in addition to our existing locker partner InPost, will give even more customers a convenient way to collect and drop off their parcels as part of their shopping trip.”

2026 RTIH Innovation Awards

Parcel lockers will be a key focus area at our sister title RTIH’s 2026 Innovation Awards.

The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.

Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.

Check out our 2025 winners here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.