The platform combines more than 6,000 pre-built AI agents and assets with Microsoft technologies and engineering support, initially targeting financial services, insurance and retail
IBM and Microsoft’s Imagine Enterprise platform is designed to connect AI agents with employees, enterprise data and industry-specific processes
IBM and Microsoft have announced Imagine Enterprise, a platform designed to help organizations build, operate and govern AI agents that work with employees on industry-specific business processes.
The platform combines IBM Consulting’s collection of more than 6,000 AI agents and assets with Microsoft’s AI, data, cloud and security technologies. It is designed to connect with existing company systems and adapt agents to an organization’s own information and processes.
Forward-deployed engineers from both companies will provide support for qualifying engagements, helping customers develop implementations and move them toward production.
Mohamad Ali, Senior Vice President and Head of IBM Consulting, says: “Clients are no longer looking for AI that simply helps people do the same work a little faster. They want to build an agentic business.”
Ali adds: “Microsoft and IBM are helping organizations bring human expertise and digital labor together in a way that can scale across the enterprise, to turn AI from a productivity aid into a real competitive advantage.”
Connecting employees and agents to business knowledge
Imagine Enterprise draws on agents and assets developed through IBM Consulting Advantage, IBM’s AI-powered delivery platform.
Organizations can adapt those resources to their own requirements, connecting agents with company knowledge, data and operational context. The partners intend this to support employees and agents working across existing processes, with enterprise identity, security and governance controls included in the platform.
Microsoft Foundry, GitHub Copilot and Microsoft Copilot Studio support the coordination of agents and enterprise systems.
The supporting technology also includes Microsoft Fabric, Microsoft 365 infrastructure, Microsoft Entra, Microsoft Purview, Microsoft Defender and Azure, covering data, identity, governance, security and cloud services.
On IBM’s side, Consulting Advantage’s Process Studio, Context Studio and Advantage Core support the design, deployment and governance of tailored agents.
The platform particularly targets organizations in regulated industries. Its governance capabilities include controls, observability and AI-compliance support, which the companies describe as helping customers manage industry-specific deployments.
SEI explores applications in financial services
Financial technology, operations and asset management provider SEI is working with IBM Consulting, supported by Microsoft, to explore emerging and agentic technologies.
Its work also involves other technologies from the two companies, with goals including improvements to business operations and employee and client experiences.
Sneha Shah, Chief AI Strategist and Head of SEI Next, says: “Our work with IBM Consulting and Microsoft is helping us explore how emerging capabilities could support critical processes and be responsibly scaled over time, with the goal to create better experiences for our employees and clients.”
SEI’s example describes exploratory transformation work. The announcement does not identify a completed Imagine Enterprise deployment at the company or provide measured results from the new platform.
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