Salesforce opens London AI Centre as part of expanded AI campus

The Devonshire Square site will support AI learning, customer demonstrations, Salesforce Ventures portfolio companies, and student skills activity in the City of London.

Salesforce has opened a new AI Centre at Devonshire Square, creating an expanded London Campus alongside Salesforce Tower.

Salesforce has opened a new AI Centre at Devonshire Square in the City of London, creating an expanded London Campus with Salesforce Tower as part of its $6 billion five-year commitment to the UK.

The AI Centre has relocated from Salesforce’s original Blue Fin Building site and now sits next to Salesforce Tower, the headquarters of Salesforce’s UK operations. Salesforce says the campus will be used by enterprises, start-ups, public sector organizations, partners, community groups, and students to work on AI adoption and skills development.

The opening was announced on May 20, 2026, with attendees including senior government officials, the Lady Mayor of the City of London, customers, partners, community organizations, and schools whose students joined workshops focused on AI skills.

For education and workforce development, the site adds a physical base for Salesforce’s Future Trailblazers initiative, an employee-led program delivering AI literacy education to students across the UK and Ireland. Salesforce says the initiative will contribute to the UK Government’s goal of upskilling 7.5 million workers by 2030.

The new AI Centre includes a learning lab, collaboration zones, and an immersive AI theatre. Salesforce says the site will welcome more than 5,000 visitors this year.

Salesforce links London campus to UK AI skills push

Zahra Bahrololoumi CBE, CEO, Salesforce UKI, says: "Agentic AI has moved beyond pilots to large-scale deployment, where entire ecosystems of agents are transforming every function of business. By bringing the AI Centre and Salesforce Tower together as a connected Campus, we have created a place where businesses, communities, and future talent can experience that transformation first-hand — and build the skills and confidence to lead it."

"The UK has the talent and ambition to lead the world in agentic AI. Together, we can define a new era where every worker is equipped to harness it. With the expertise of our people, the growing capabilities of our technology, and the reach of our ecosystem, we can ensure that everyone has the opportunity to thrive in an AI-driven economy."

Technology Secretary Liz Kendall says: "AI has vast potential to improve lives and grow the UK’s prosperity. Widespread adoption is vital to ensure that everyone can benefit from this, not just a select few.

"Innovative firms like Salesforce have a big role to play in equipping British businesses, public services, and the next generation of workers with the tools and skills they need to grasp the opportunities before us. This investment in their new London AI Campus will only bolster those efforts."

Salesforce says the campus will also be open to Salesforce Ventures portfolio companies. Salesforce Ventures has invested more than $250 million in UK-based AI companies, including AutoGenAI, Covecta, and ElevenLabs.

Future Trailblazers brings AI literacy into schools

Salesforce’s Future Trailblazers initiative will involve Salesforce UK employees delivering hands-on AI training sessions in schools. The program is positioned around AI literacy and workforce readiness, rather than a standalone education product.

Bahrololoumi says: "The future of the UK economy will be built on the shoulders of the next generation, and we must ensure young people have the skills to thrive in it. Through our new Future Trailblazers initiative, I have called on every Salesforce UK employee to deliver hands-on AI training sessions in schools—because real change happens when business shows up for its communities."

Relina Bulchandani, Executive Vice President, Real Estate and Workplace Services, Salesforce, says: "We designed this campus to be a catalyst for innovation, showing what becomes possible when humans and AI agents work together. Every element of the new space, from the immersive experiences to the collaboration zones, is anchored in giving anyone who walks through our doors the confidence and capability to put agentic AI to work."

The new AI Centre will run interactive demonstrations of AI agents working on business challenges. Salesforce says the site is designed for customers, partners, communities, and start-ups, giving the company a central London venue for showcasing Agentforce and other AI technologies.

Agentforce deployments include public services

Salesforce says Agentforce, its agentic AI platform, is now deployed by more than 23,000 customers globally. In the UK, customers named by Salesforce include Heathrow Airport, Pets at Home, NHS Shared Business Services, the National Trust, police forces across England, and the Student Loans Company.

In public services, Salesforce says Bobbi, an AI agent built on Agentforce and deployed by Thames Valley Police and Hampshire & Isle of Wight Police, handles more than 200 nonemergency conversations per day and resolves 75 percent of them autonomously.

Salesforce also says NHS Shared Business Services has reduced case resolution times from five days to 24 hours using an AI-powered help center built on Agentforce.

The AI Centre at Devonshire Square is now open and forms a connected campus with Salesforce Tower in the City of London. Salesforce says the site will host more than 5,000 visitors this year, while Future Trailblazers will support AI literacy education for students across the UK and Ireland.