Quadient hits 300 higher education parcel locker customer milestone as part of campus food security programs

Quadient reports that more than 300 higher education institutions in the U.S. are now using Parcel Pending by Quadient lockers for package pickup and drop-off, bookstore merchandise, class and IT equipment exchange points, and addressing the challenge of student food insecurity.

The automated lockers send alerts to students, faculty and staff when packages are available for pickup. 

Quadient hits 300 higher education parcel locker customer milestone as part of campus food security programs

A key driver behind reaching the 300 milestone is the growing adoption of Quadient lockers as part of campus food security programs. An analysis by the U.S. Government Accountability Office published last year found that 3.8 million, or 23% of undergraduate students, reported experiencing food insecurity in 2020, more than twice the rate of food insecurity among the U.S. population.

“We are honored to partner with higher education institutions to address critical challenges like food insecurity while enhancing campus logistics,” says Austin Maddox, Executive Vice President, North America, Lockers Automation, Quadient. “Reaching 300 higher education customers is a testament to the versatility of our parcel locker solutions and their ability to make a meaningful impact in the lives of students.”

Quadient’s Campus Hub solution combines its Web Tracking System (WTS) with its automated lockers to provide a full chain of custody for all goods and assets distributed and received across campus throughout the academic year. Higher education institutions using the lockers include the University of Alabama, University of Florida, Shenandoah University, Valencia College, Ohio University, University of Houston, University at Buffalo in the United-States, as well as the University of Northampton and University College of Oxford in the UK.

2025 RTIH INNOVATION AWARDS

Parcel lockers will be a key focus area at our sister title RTIH’s 2025 Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.

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