CGS Immersive expands Cicero into an end-to-end AI hiring and training platform
CGS Immersive, a corporate training provider, has announced the expansion of its Cicero product, creating an end-to-end platform for hiring and training employees.
“Cicero is the next chapter in our decades-long obsession with using technology to transform business outcomes, not just processes,” explains Phil Friedman, Founder and Executive Chairman at CGS Immersive.
“As part of the CGS family, Cicero brings our heritage in innovation, operational excellence, and human-centered design into a single platform that helps clients hire smarter, coach continuously, and build more resilient workforces for whatever comes next.”
Cicero, a workplace learning platform that launched last year, now includes expanded capabilities such as interviewing, coaching, skills assessment, XR collaboration. Using AI-powered roleplay, Cicero simulates real-world conversations with unscripted scenarios and offers real-time feedback to trainees leaders.
The tool now claims to cover the full lifecycle of work with AI-powered interviewing to help organizations and candidates prepare for interviews more effectively.
Recent research from PwC found that skills gaps are connected to productivity losses, which are projected to cost companies trillions of dollars by 2030 in the US. CGS Immersive says AI and automation can help companies find ways to reduce these gaps.
“Today’s competitive advantage lives in human judgment, empathy, and on-your-feet problem-solving,” comments Doug Stephen, President at CGS Immersive. “The challenge is that employees are often expected to demonstrate these skills without any meaningful real-world practice. Cicero changes the equation by giving organizations a way to prepare people for complex conversations and decisions before they happen with realism, consistency, and scale.”
